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Planning For the Future-Improving Rockland County's Delivery of Human Services Findings and Recommendations

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Publication Date: May 2005

Publisher(s): Center for Governmental Research Inc.

Author(s): Charles Zettek; Susan Lepler

Funder(s): Board of Cooperative Educational Services of Rockland County (N.Y.)

Funder(s): Board of Cooperative Educational Services of Rockland County (N.Y.)

Topic: Government (Public administration)

Keywords: Government Management; Human Services

Type: Report

Coverage: New York

Abstract:

Through a collaborative effort with a 25-member Task Force, CGR completed a comprehensive analysis of Rockland County’s largest human service departments - DSS, Health, Mental Health and Probation. This report presents 10 recommendations to bring about a more customer-focused, efficient and effective delivery system. Recommendations focus on organizational, service response, and information system improvements.