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Organizing for Quality : Inside the ''Black Box'' of Health Care Improvement in Europe and the United States

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Publication Date: January 2008

Publisher(s): RAND Corporation

Author(s): Paul Bate; Peter Mendel; Glenn Robert


Type: Brief


This research brief summarizes a book on health care quality improvement efforts, suggesting a focus on the organizational and human dimensions of change and the processes by which these dimensions are set in motion and unfold over time.