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Online Information About Key Low-Income Benefit Programs

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Abstract:

Virtually all states have made information regarding the five main state-administered low-income benefit programs — food stamps, Medicaid, SCHIP, TANF and child care — available to the public via the internet. There is significant variation between what online information is provided across states. Some provide a simple description of each program on their agencies websites. Others offer additional information, such as application forms, eligibility screening tools, and policy and procedure manuals used by state agency caseworkers. A few states allow individuals to apply for certain types of benefits online.