Improving New York City's Public Benefits System: A Key Role for Help Desks
Publication Date: January 2008
Publisher(s): Brennan Center for Justice
Author(s): David Pedulla
Keywords: Civil Justice; Fair Forums
Coverage: New York
This Brennan Center Strategic Fund Policy Proposal sets forth the observations of advocates and of public benefits clients, as conveyed to the Brennan Center in interviews and focus groups that we conducted in 2007. We describe a variety of ways in which help desks can substantially improve the public benefits system and the lives of many New Yorkers. It is time for the City to remove its ban on help.