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Improving New York City's Public Benefits System: A Key Role for Help Desks

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Publication Date: January 2008

Publisher(s): Brennan Center for Justice

Author(s): David Pedulla

Topic: Social conditions (Public welfare and social services)

Keywords: Civil Justice; Fair Forums

Type: Report

Coverage: New York


This Brennan Center Strategic Fund Policy Proposal sets forth the observations of advocates and of public benefits clients, as conveyed to the Brennan Center in interviews and focus groups that we conducted in 2007. We describe a variety of ways in which help desks can substantially improve the public benefits system and the lives of many New Yorkers. It is time for the City to remove its ban on help.