Common Framework for Networked Personal Health Information: CP6- Dispute Resolution

Publication Date: June 2008

Publisher: John and Mary R. Markle Foundation. Connecting for Health

Author(s): Connecting for Health Work Group on Consumer Access Policies for Networked Personal Health Information

Research Area: Health Information Technology

Keywords: Consumer Participation; Health Information Technology; Personal Health Record (PHR)

Type: Report

Coverage: United States

Abstract:

Recommends that consumers be provided a transparent and easy-to-use process to resolve disputes over such issues as breach or misuse, data quality or matching errors, allegations of unfair or deceptive trade practices, and data quality or matching errors.