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Publication Date: November 2000
Publisher: Center for Governmental Research Inc.
Author(s): Charles Zettek
Research Area: Education
Keywords: Government Management
Type: Report
Coverage: New York
Abstract:
CGR was contracted by the Rochester Public Library to conduct a study that would help it use its fiscal resources as efficiently as possible and fulfill its mission. CGR developed a methodology and recommended that the RPL develop strategies based on both general and specific roles for the branch libraries. Some specific recommendations were that branches should focus on a limited number of key services, use cost/performance ratios to identify changes that warrant attention, and develop strategies to encourage more residents to use their neighborhood branch library.