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Publication Date: May 2005
Publisher: Center for Governmental Research Inc.
Author(s): Charles Zettek; Susan Lepler
Research Area: Government
Keywords: Government Management; Human Services
Type: Report
Coverage: New York
Abstract:
Through a collaborative effort with a 25-member Task Force, CGR completed a comprehensive analysis of Rockland County’s largest human service departments - DSS, Health, Mental Health and Probation. This report presents 10 recommendations to bring about a more customer-focused, efficient and effective delivery system. Recommendations focus on organizational, service response, and information system improvements.