Publication Date: January 2008
Publisher: Center for Governmental Research Inc.
Author(s): Donald Pryor; Kathiann Willis; Rebecca Sumner
Research Area: Business
Keywords: Program Evaluation; Human Services
Coverage: New York
At the request of the Rochester NY AmeriCorps, CGR identified internal management process improvement opportunities. CGR held focus groups with staff and conducted surveys of program alumni, and found the program is widely viewed as successful. CGR recommended, however, that AmeriCorps staff increase their presence at host sites, better educate site supervisors about internal forms and use of information, and stress why reports required of site supervisors are important. In addition, CGR developed a process evaluation tool to monitor AmeriCorps’ compliance with these and other recommended improvements.
Learn how to upload your organization's valuable work into PolicyArchive and share your works with researchers and policymakers around the world.