State External Review Programs
Publication Date: May 2002
Publisher: Henry J. Kaiser Family Foundation
Author(s):
Research Area: Health
Type: Report
Coverage: United States
Abstract:
A report for the Kaiser Family Foundation by researchers at Georgetown University's Institute for Health Care Research and Policy finds that 42 states have external review programs to resolve disputes between health plans and consumers. Although consumers are granted relief about half the time on average, the report finds the programs are used infrequently.
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