In Search of Staff Excellence

Publication Date: January 1997

Publisher: Jewish Communal Service Association of North America

Author(s): Lucy Y. Steinitz

Research Area: Culture and religion; Social conditions

Keywords: Employment; Jewish Organizations; Organizational Development

Type: Report

Coverage: United States

Abstract:

Quality of service in any human service organization depends almost entirely on the training, skills, sensitivities, and overall quality of the staff. At Jewish Family Service agencies across North America, however, major changes are affecting the composition of agency staffs. Key personnel issues and their implications are addressed here: that of gender, as reflected primarily in the status of women in management; and of diversity, especially related to the integration of non-Jewish staff in professional positions and of non-social workers into what had been the almost exclusive domain of MSWs.

In Journal of Jewish Communal Service, v.73 no.2/3, Winter/Spring 1996/1997.