,,
By using this website you allow us to place cookies on your computer. Please read our Privacy Policy for more details.
Publication Date: October 2008
Publisher: Center for Governmental Research Inc.
Author(s): Kirstin Pryor; Erika Rosenburg; Donald Pryor
Research Area: Media, telecommunications, and information; Social conditions
Keywords: Program Evaluation; Human Services
Type: Report
Coverage: New York
Abstract:
NYS is implementing a regional network of 2-1-1 call centers. Part of a national movement, 2-1-1 will serve as the number to call to access community information and referral services for non-emergency situations. Working collaboratively with regional and state leaders, CGR identified 8 desired outcomes to provide 2-1-1 with a vision of where it is going, and a plan for measuring progress toward each outcome.