Crossing the Chasm with Information Technology: Bridging the Quality Gap in Health Care
Publication Date: August 2002
Publisher: California HealthCare Foundation
Author(s): Peter Kilbridge
Research Area: Health
Type: Report
Abstract:
The Institute of Medicine's second report in their three-part series on the quality of health care in America, Crossing the Quality Chasm, describes fundamental flaws in the health care system that interfere with the consistent delivery of quality care. The objective of this report is to describe and, where useful, illustrate with case examples how available technology is being used by care providers in ways that support the goals of the Institute of Medicine's Health Care Quality Initiative. Because technology cannot be implemented in isolation and process change is critical to quality improvement, this report discusses some of the organizational challenges that must be dealt with when implementing these technologies.
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