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Publication Date: December 2001
Publisher: FACCT - The Foundation for Accountability
Author(s):
Research Area:
Keywords: focus groups; quality of care; measures; data collection
Type: Report
Abstract:
The final report and findings of a project testing consumer messages on raising awareness about medical errors and the importance of safety standards in hospitals. Project completed in two phases and encompassed 16 focus groups. Results combined to create a communications toolkit on health care quality.