Consumers and Quality — What Do They Want? What Do They Know?


Publication Date: January 2001

Publisher: FACCT - The Foundation for Accountability

Author(s): FACCT - The Foundation for Accountability

Research Area: Health

Keywords: consumer survey; focus groups; national health care

Type: Report


This report summarizes the findings from FACCT's archive of consumer research from 1996-2000. It includes information from more than 85 focus groups from US Consumers and online survey data from more than 55,000 Americans about their health care and their information needs.